At Park Lawn, our operational philosophy is modeled after what the most successful owners of funeral home and cemeteries have done for decades: create a strong culture at the business where each employee is personally committed to serving the families in their community at a very high level. Every owner is keenly aware that their success is intertwined with their local community. They have spent a lot of time, sometimes generations, ascertaining the local needs and wants of the community and then serving them.
The only way this culture is created and cultivated is to empower the leadership in each business to make the key business decisions in that business . . . just like an owner would. Every business manager is supported by an operational leader who lives in their market and meets with families in their market . . . just like an owner would. PLC's talented, highly-experienced senior leadership’s sole purpose is to provide these community leaders and employees the resources, tools and support necessary to make the correct decisions in serving the families in their community.
Admittedly, it is not unique to have a company purport to have a decentralized management structure; however, it is unique for a company to actually do it. Informed owners in the industry know the difference.
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"Green, Dodds to lead Park Lawn into the future"
"There is no doubt that they have the talent to lead Park Lawn Corporation into an even more prominent position in the death care business in North America."
"The Details Behind Park Lawn’s Stunning $101.5M Acquisition
How Jay Dodds, J. Bradley Green, Jim Price and Their Team Pulled Off a Big Victory
There once was a time when if two firms were going to be bought for more than $100 million in one fell swoop, you could virtually bet it would be pulled off by a company that goes by three well-known initials. And if it wasn’t that company, then a few other ones may enter your mind … and if you’ve been reading this newsletter over the past year, one of them would be Park Lawn Corp. – but it would still likely be toward the bottom of your list. But not anymore."
"Horan, Baue Discuss the Road to Acquisition
There isn't a better landing spot than Park Lawn," commented John Horan the morning it was reported that Park Lawn Corporation had acquired both his firm, Horan & McConaty Funeral Services, and The Baue Funeral Home Co. "These are people who truly get it. My co-workers and I have observed humility, integrity and passion for this work and support for the people who carry it."
Source: NFDA Memorial Business Journal
"While he has been at the helm of some of the leading companies in funeral service, Jay Dodds is also the person who grew up in a funeral home and has done - and can still do - almost every job in a funeral home and cemetery. He's held some of the top management positions at Stewart Enterprises and Carriage Services, struck out on his own (with J. Bradley Green) to form The Signature Group, and later sold his company to Park Lawn Corporation. Becoming that company's chief operating officer. Dodds shows no signs of slowing down. In fact, he's taking on a new role... 2019-2020 president of the International Cemetery, Cremation and Funeral Association (ICCFA). We recently had a chance to chat with Dodds about his career path, the challenges facing death care and his advice to the next generation of funeral professionals and cemeterians."